Privacy Policy

At Electro Packaging, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services. By using our site, you agree to the practices described in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information: This includes details such as your name, email address, phone number, and billing information, which you provide when you place an order, request a quote, or contact us.
Usage Data: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and the time spent on each page.
Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.

3. How We Use Your Information

The information we collect is used for the following purposes:

Order Processing: To fulfill your orders, process payments, and deliver products to you.
Customer Service: To respond to your inquiries, provide support, and address any concerns you may have.
Marketing: With your consent, we may use your information to send promotional emails, special offers, or newsletters. You can opt out of these communications at any time.
Website Improvement: To analyze website traffic, improve our services, and enhance the user experience.

4. How We Protect Your Information

We take the security of your personal information seriously and implement various measures to protect it:

Encryption: Sensitive data, such as payment information, is encrypted during transmission using Secure Socket Layer (SSL) technology.
Access Control: Only authorized personnel have access to your personal information, and they are required to maintain the confidentiality of this data.
Data Storage: We store your information on secure servers and regularly update our security protocols to protect against unauthorized access.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, processing payments, or delivering products. These third parties are required to keep your information confidential and use it only for the purposes we specify.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy periodically to stay informed of how we protect your information.